The Business Services Partnership (The BSP) Team
To boost your sales and profits, check out our expert and experienced team. They deliver first class services: specialists in their fields. Hand-picked to provide you quality advice, training and mentoring.
Who Runs The Business Services Partnership?
Business Growth Specialist: Laurie (Laurence) Bernard. He has been accredited by the Chartered Institute of Marketing, The Institute of Enterprise & Entrepreneurs and the Institute of Leadership and Management.
Described as: dynamic, motivational, inspirational and knowledgeable. Sells 50 Shades of Grey; that's grey hair = experience!
* Experienced in helping thousands with business and marketing issues
* Approved Business Growth Service coach
* Holds a Business Studies degree and graduated as a full member of The Chartered Institute of Marketing
* Accredited business mentor (QED) (SFEDI), business adviser (SFEDI) Gold Star Ambassador
* Member of the Barclays Bank, Panel of Marketing Experts
Employment includes retail management, marketing for Lombard; divisional trainer for a financial services company, marketing and planning manager at Xerox and part-time at enterprise agencies.
Specialising in: IT, professional services, retail (both bricks & mortar plus online), hair and beauty.
Laurie balances a portfolio of both public sector and private clients. Active in community organisations: helps run and hosts The Grim's Dyke Business Club, past director of the North West London Chamber of Commerce and currently chairs a community charity committee.
Wondering how to get your business moving and improve profits?
Looking to meet and exceed your business objectives?
Discover how strategic and practical operational business advice helps you achieve your aspirations. Let us do it for you, through common sense clear planning and communications.
Our specialist teams and strategic partnerships, produce cost effective professional results. From plans to results - a complete strategy to a one-off advert – The Business Services Partnership your perfect business partner.
Our Associates Include:
She has specialist experience in helping pre-start and start-up businesses. Working along-side budding entrepreneurs helping to inspire creativity, providing self-confidence and supporting the development of business innovation. Thea has owned and operated her own businesses within construction, holistic and beauty therapies, administration services and modelling agency.
Thea is an experienced trainer and presenter delivering workshops for businesses and their employees from marketing and customer service to team working. Delivering enterprise training in schools, colleges and universities and within prisons. She can work with organisations to develop bespoke workshops which bring together teams across the company.
She enjoys networking and supports the development of collaborative working to enable businesses to create new partnerships and opportunities. She has helped start and support not-for-profit businesses and runs a local woman in business networking group.
Thea has a degree in Psychology and is an experienced counsellor. She volunteers for Crisis reviewing grant applications and also volunteers at her local Hospice and within a local prison.
Simon Caine is a podcaster a social media expert, comedian, writer and author. For the last 7 years he's been helping brands build their online community and for the past 6 years he's been building a live audience for his stand-up comedy. Between the two he podcasts and writes books. He crafts captivating blogs and social media content for major brands and SMEs.
Michael Collins BA(Hons), DipM, MCIM, FIDM
Michael Collins is a marketing and data strategist with more than 30 years in database marketing consultancy, with extensive experience helping more than 150 businesses of all sizes in the UK, Europe and North America become data-driven. He is not a ‘techie’ but a Chartered Marketer, a life member of the Chartered Institute of Marketing and a Fellow of the Institute of Direct and Digital Marketing (IDM) who understands how best to apply data and technology to marketing and sales processes for customer acquisition and retention and business growth.
An internationally acknowledged consultant, trainer and writer, he is a past member of the American Direct Marketing Association International Council and has been a named recipient of UK & USA industry awards including the first award to a UK company of the US DMA’s Gold Mailbox and the first Direct Response Innovations Award. He has delivered his seminars and workshops to professional audiences across Europe, North America and the Far East and has taught CRM and database marketing at four UK university business schools as well as devising and delivering training for the IDM and various commercial organisations.
Specialities include data analytics to deliver customer insight, segmentation, implementation of data-driven strategies and CRM, advice on data capture, planning customer journeys and advocacy. He has worked with SMEs to multi-nationals in most sectors on both B2B and B2C sectors, especially on-line and traditional retail, automotive, financial services, travel, membership organisations and charities.
She is an astute business professional with over 30 years’ business experience and expertise in the retail, distribution, manufacturing, hospitality, professional services and consultancy markets.
Since 2005, Jenny has primarily focused on executive coaching, mentoring and business growth training. She is a specialist Business Growth and Personal Performance Coach with a specific focus on ambitious entrepreneurs, individuals within the professions, senior managers in larger companies, and dynamic small business owners and some of their team. When working with small businesses, she works with people at all levels in the company to deliver a performance improvement synergy with an impact that’s greater than the sum of its parts.
Jenny trained as a Corporate & Executive Coach with Business Growth Training, at London’s leading Coach Training Company, achieving 100% in her professional examinations. She is also an accredited in PMC Personalised Management Coaching, AEM Advanced Enquiry Management and a TEIQue Emotional Intelligence Practitioner.
She encourages, supports, nurtures and inspires her clients to think and act differently in order to improve how they currently operate. This empowers them to identify their own solutions and develop skills and knowledge that changes behaviours and attitudes to address their chosen goals. Jenny’s questioning methodology encourages clients to venture inwards, challenging beliefs to explore other options and effect new outcomes.
He has over 15 years of business consultancy experience in the private and public sectors, and has helped hundreds of new and existing business to achieve growth.
Previously, Mike spent over twenty years owning and managing car dealerships in North London working with Peugeot, Citroen, Honda and Hyundai.
During this time, his focus on customer service, brought many industry awards and his sales training skills, helped launch the careers of some of today’s top executives.
He has been a member of the Institute of the Motor Industry and the Institute of Transport Management.
He is also a volunteer business mentor for the Prince’s Trust.
Specialties: Business development and research, competitive analysis, financing, franchising, mergers and acquisition, business planning, financial forecasting, funding applications, product development, patents, intellectual property, design right protection, business law, skills assessment and training, personal development, mentoring. Sales and marketing training, customer relationship management.
Clare has over 20 years’ experience working within the hospitality and catering industry in operations and development projects. Including time in the corporate world, as a training manager for contract caterers - Baxter and Platts (Compass Group)
As a mature student she qualified as a lecturer, focusing in business and enterprise for a consortium of 6 Universities (West Focus) based at The University of West London (Formerly TVU Ealing) Also enjoying the design and delivery of employability projects and enterprise initiatives at Herts University, West Herts College and mentoring consultancy at Regent’s University in London.
Since 2000 Clare’s freelance work specialises in motivating individuals and teams through bespoke mentoring and facilitation. Clare’s strength lies in her ability to support a diverse range of people from outreach, at the start of their career, to executives looking for a career transition. Recent projects include mentoring consultation for RSM UK and the Mentoring Harrow Programme.
Between projects Clare still finds the energy to train and took part in the charity dance competition “Strictly Come Hospice” for the local Peace Hospice; as a group raising over £35K. Her proudest moment within the community was fostering and then against all odds, rehoming two very large Akita’s through the charity - All dogs Matter!
Do you qualify for a free introductory meeting? Contact us.
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